Terms & Condition

General

Welcome to Marozonline website (the “Site”) online store. The terms and conditions (“Terms and Conditions”) stated below, apply to the Site, all of its divisions, subsidiaries, and affiliate operated internet sites which reference these Terms and Conditions. “Marozonline” means Maroz Tailoring Sdn. Bhd., a company incorporated in Malaysia under registration number 154424-W and having its registered address at Lot 26 & 27, Wisma Yakin, Jalan Melayu, 50100, Kuala Lumpur, Malaysia. International credit card payments that you make through the site will be processed by our payment service provider.

For as long as you’re on the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The content of terms and conditions may be change, move or delete at any time. Please note that Marozonline have the rights to change the contents of the terms and conditions without any notice. Please check these Terms and Conditions of use regularly for updates. Any violation of rules and regulations of these terms and conditions, Marozonline will take immediate actions against the offender(s).

Site Contents & Copyrights

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Marozonline.

Comments and Feedbacks

All comments and feedbacks to the Site will be remain Marozonline property.

User shall agree that there will be no comment(s) submitted to the Site will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comments content made.

Product Information

We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.

Newsletter

User shall agree that Marozonline may send newsletter regarding the latest news/products/promotions etc through email to the user.

Indemnification

The user shall agree to defend, indemnify and hold Marozonline harmless from and against any and all claims, damages, costs and expenses, including attorney’s fees, arising from or related to your use of the Site.

Link to other sites

Any access link to third party sites is at your own risk. The Site will not be related or involve to any such website if the user’s content/product(s) got damaged or loss have any connection with third party site.

Inaccuracy Information

From time to time, there may be information on the Site that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.

Return and Refund Policy

If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 7 days of receipt. We will review your request within 14 working days of its receipt and get back to you thereafter. We may contact you to gather details about your refund request in order to improve our product and customer service. All returned item (s) are subject to quality control inspection and approval. We reserve the right to refuse any refund request, at our own discretion, should we determine that a customer is abusing our refund / exchange policy. Sale/Discounted item (s) are not eligible for refund or exchange. Exchange item (s) will be randomly picked by HQ.Item must be unworn, unwashed and in the exact condition when purchased and has tag attached.Only item purchased from HQ are entitle for refund or exchange.

Termination

This agreement is effective unless and until either by the customer or the Site. Customer may terminate this agreement at any time. However, the Site may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.